Join us for the HX Conference
Join us for Press Ganey’s Human
Experience (HX) Conference
Walt Disney World®
Swan and Dolphin
Orlando, FL
February
8-10
2027
Shape the future of healthcare experience.
As expectations rise in healthcare, every experience you deliver affects the outcome. Join thousands of your peers at HX27 to learn how to improve care, safety, and trust before the moment passes.
Prepare for what’s next with 80+ breakout sessions, expert-led workshops, hands-on demos, and CE credit-approved learning opportunities. Walk away ready to make an immediate impact at your organization.
No matter your role, this event is for you. From marketing to medicine, experience leaders to HR executives. Nurses, physicians, and safety and quality officers. There’s something for everyone at HX27, across health systems, health plans, and anywhere else in the healthcare space.
Tracks and Sessions
Unlock real-world knowledge and inspiration
At HX27, you’ll learn from the leaders closing the Experience Gap for patients, members, clinicians, and staff.
Register today, then explore breakout sessions and full agenda details early December.
Tech Experts
Explore next-generation technology
Explore Al-powered tools built for the future of healthcare. Get hands-on with the technology helping teams act in the moment, and get your questions answered by our experts at the Hub—the destination for all things tech.
“It was extremely valuable as it was. I learned so much and have some wonderful ideas to take back to my organization. I can’t wait to get back and get started!”
HX26 Attendee
Networking
Expand your network by 3K+
Connect with leaders from across the country as well as your Press Ganey team. Experience the magic of Universal Studios, when we shut down the park—just for you!
“As usual, the HX Conference knocked it out of the park. The speakers, energy, and takeaways were outstanding.”
HX26 Attendee
DAYS TO GO
Registration
Conference registration is now open!
Attendees must register for the conference before booking a room at our contracted hotel. Once your conference registration is complete, you will receive access to Passkey, our hotel reservation system, where you can book your accommodations.
Please note: The only way to book a room within our conference hotel block is through the dedicated Passkey link provided after registration. You will not be able to call the hotel directly to receive the conference room rate. Additional details and registration information will be shared closer to the registration launch.
WHEN
February 8-10, 2027
WHERE
Walt Disney World Swan and Dolphin
1500 Epcot Resorts Blvd
Orlando, FL 32830