hx AGENDA
Conference Agenda
This year’s highly anticipated conference centers around understanding the full story of your audiences by fusing the cutting-edge capabilities, data, and technologies transforming healthcare.
hx AGENDA
This year’s highly anticipated conference centers around understanding the full story of your audiences by fusing the cutting-edge capabilities, data, and technologies transforming healthcare.
“HRO” is a well-known acronym for High Reliability Organization. More powerfully, consider HRO as an action – High Reliability Organizing. High Reliability Organizing is a deliberate undertaking of leaders to shape processes and behaviors to prevent adverse events in safety, quality, and experience and to optimize outcomes. In this session, hear and learn directly from leaders of Methodist Health System and University of Michigan Health as they share how they have applied high reliability principles in practice and – most importantly – howe they have crafted a path to habit formation and sustainment.
Graduate Certificate in Patient Safety, High Reliability Program Lead
University of Michigan Health
Kathrynn Thompson, a registered nurse with over 25 years of experience, currently serves as the High Reliability Lead at University of Michigan Health (UMH). In this role, Kathrynn collaborates closely with the Patient Safety Officer and the Director of Patient Safety to manage and oversee programs aimed at enhancing high reliability and fostering a robust culture of safety within the organization. Throughout her 20-year career at UMH, Kathrynn has held a variety of positions, including Patient Safety Program Manager, IT Application Manager, and Nursing Operations Administrator for opening the new Children’s and Women’s Hospital. Additionally, she has provided compassionate patient care as a Neonatal ICU RN. Kathrynn’s passion for reducing preventable harm in healthcare is both personal and professional. As the mother of a critically ill newborn, it has shaped her career and given her unique insights into the healthcare system from both a provider and patient perspective. Motivated by these experiences, she is committed to identifying areas for improvement and is dedicated to being an integral part of the solutions that enhance patient safety and care quality.
Director of Patient Safety and Organizational Readiness
Methodist Health System Dallas Texas
Amanda Binnix is the current Director of Patient Safety and Organizational Readiness for Methodist Health System. Her focus is on building processes to sustain the system’s High Reliability efforts, managing the system event management platform to align with patient and workforce safety initiatives, overseeing improvements to our system policy & guideline process, and supporting efforts for continued readiness and successful Joint Commission accreditation for all of our hospitals. Amanda has over 18 years of clinical and leadership experience in Emergency Nursing, Trauma Program Management, Quality, Patient Safety, and Leadership. She holds Associate Degree in Nursing, a Bachelor of Science Degree in Nursing, a Masters’ Degree in Business in Healthcare Management, is a Certified Professional In Healthcare Quality (CPHQ), Lean Six Sigma Yellow Belt (LSSYB), and was previously a Certified Emergency Room Nurse (CEN).
Patient Safety Officer
University of Michigan Health
Nicole Templeton has been a registered nurse for over 25 years. Her nursing experience in the United States Army and Surgical Intensive Care, coupled with a degree in Health Services Administration, has helped prepare her for work in Healthcare Quality and Safety. Her true passion is patient safety and creating reliable processes, combined with desired behaviors, to ensure best care of patients. Currently, Nicole is the Patient Safety Officer at Michigan Medicine. The Patient Safety division focuses on Prevention, Detection, and Correction of preventable harm events and near misses at University of Michigan Health (UMH).
Vice President Clinical Effectiveness and Patient Safety
Methodist Health System Dallas Texas
Laura Weber, RN, BSN, MBA/HCM, CPHQ Vice President—Clinical Effectiveness & Patient Safety Laura Weber serves as the system Vice President for quality & patient safety at Methodist Health System in Dallas, Texas. In her current role, Laura provides strategic and operational leadership across the health system to advance a culture of reliability, safety and performance improvement. Laura has more than 25 years of experience in healthcare and began her career as a practicing RN in critical care. Prior to joining MHS, Laura served in several leadership roles focusing on performance improvement, patient safety and quality improvement in both entity and system level positions. During her career, Laura has led initiatives to reduce hospital-acquired conditions, implementation of strategic quality improvement practices including the Improvement Academy at Methodist and transforming organizational culture to one of high reliability. With a passion for improvement and reliability in healthcare, Laura has also previously served on the Board of Examiners for the National Baldrige Quality Program and the Texas Award Program for Performance Excellence. Laura holds a bachelor of science degree in Nursing and a Master of Business Administration/Health Care Management. She is a Certified Professional in Healthcare Quality.