From Social Connection to Personalized Care: The Power of Social Capital in Healthcare

• Thomas H. Lee, MD | Chief Medical Officer | Press Ganey
• Baligh R. Yehia, MD, MPP, MSc, FACP | President | Jefferson Health
• Yael K. Heher, MD, MPH, FRCP(C) | Chief Quality Officer | Beth Israel Lahey Health, & Associate Professor - Harvard Medical School
• Michelle Wiles, MA | Vice Chancellor and Chief People & Culture Officer | The University of Arkansas for Medical Sciences
• Frederick P. Cerise, MD, MPH | President & Chief Executive Officer | Parkland Health

In a world increasingly driven by technology and data, the human element often gets overlooked. Yet, it’s the connections we forge and the shared values we uphold that can truly transform organizations. Join this panel of healthcare executive innovators, to explore the critical role of social capital in healthcare. Moderated by Dr. Thomas Lee, Press Ganey’s Chief Medical Officer, this session will equip you with practical strategies to strengthen social capital within your organization, while creating a more compassionate, effective, and sustainable healthcare system.