Maintaining Positive Member Experiences and High Performance in the Shifting Healthcare Landscape

Breakout Sessions

• Elizabeth Benz | Vice President, Strategy | Network Health
• Jess Vander Zanden | Vice President, Operations | Network Health

People trying to manage their health and care are faced with a constantly changing landscape: new advances in diagnostics and treatments, organizational mergers, acquisitions and closures, and rising costs, to name a few. Healthcare organizations, both health systems and health plans, are facing these same shifts on top of dealing with evolving regulatory requirements at the state and federal levels while striving to maintain high-quality products and services. Learn how Network Health, a privately-owned health plan that is provider sponsored by Froedert Health and Ascension WI, has navigated these challenges successfully by focusing on member experience.