Unlocking New Insights with Dynamic Surveying 2.0

• Jaqui Dixon | Director of Patient Experience | Vanderbilt University Medical Center

The healthcare landscape changes almost as quickly as the landscape of your front lawn during springtime – it seems like every day there is a new initiative “popping up”. By leveraging tools and insights offered by Press Ganey, VUMC is not only enhancing patient care, but also fosters a culture of continuous improvement. As the healthcare landscape continues to evolve, our ability to swiftly adapt and refine our approaches ensures that we remain at the forefront of patient experience excellence, making every effort count toward better outcomes and a more personalized care experience.

This session is not eligible for continuing education credit.