Slaying the Disengagement Dragon

• Mickey Foster | Chief Executive Officer | FirstHealth of the Carolinas
• Susan Beaty, MSN, RN | President of Eastern Region & Administrator | FirstHealth Moore Regional Hospital-Hoke
• Shannon Smith, RN | Associate Nurse Executive | FirstHealth Moore Regional Hospital

As health care leaders, we recognize that the cornerstone of exceptional patient experiences and high-quality, safe patient care is an engaged and dedicated workforce. That’s why employee engagement has been at the forefront of priorities for FirstHealth Chief Executive Officer Mickey Foster. During this session, Mickey Foster and engagement champions Susan Beaty, MSN, R.N., president of MRH-Hoke, and Shannon Smith, MSN, R.N., associate nurse executive, will reveal how FirstHealth regained significant traction in employee engagement through targeted strategies and investments in well-being, communication and empowering engagement ambassadors to lead the charge. They will share a compelling journey from adversity to triumph, designed to inspire other health care leaders to enhance their employee engagement efforts.