hx AGENDA
Conference Agenda
This year’s highly anticipated conference centers around understanding the full story of your audiences by fusing the cutting-edge capabilities, data, and technologies transforming healthcare.
Monday, February 3rd
04:00 pm–05:00 pm - Breakout Sessions
Safety & High Reliability
The Journey of Safety Event Management & Zero Harm – Moving from Perception to Reality
The Journey of Safety Event Management & Zero Harm – Moving from Perception to Reality
Breakout Sessions- Stephanie Hogberg, MSN, RN | AVP Patient Safety | Ardent Health Services
- Kelly Wood, MBA, BSCJA, CPPS | Director – Safety | Safety and Reliability | Bon Secours Mercy Health
- Thomas Hopkins, LSSBB | Director Patient Safety | Ardent Health Services
This session is a must-attend for healthcare professionals committed to advancing patient safety and organizational excellence. Attendees will gain valuable insights from Bon Secours and Ardent Health into the evolution of harm classification, the critical role of leadership in fostering a culture of safety, and the innovative methodologies that have driven success. By attending, you will learn actionable strategies for integrating high-reliability principles into your own safety initiatives, enhancing event reporting processes, and leveraging data for more sophisticated safety analyses.
Safety Summit
Stephanie Hogberg, MSN, RN
AVP Patient Safety
Ardent Health Services
Kelly Wood, MBA, BSCJA, CPPS
Director – Safety | Safety and Reliability
Bon Secours Mercy Health
Thomas Hopkins, LSSBB
Director Patient Safety
Ardent Health Services
Stephanie Hogberg, MSN, RN
AVP Patient Safety
Ardent Health Services
Stephanie Hogberg is a seasoned Registered Nurse with a passion for Quality and Patient Safety. Currently serving as the Assistant Vice President of Patient Safety at Ardent Health Services, Stephanie has built an extensive career in healthcare, starting as a Cardiovascular Nurse and progressing through various roles in house supervision, risk management, emergency preparedness, and quality patient safety. With a Master’s degree in Healthcare Administration, Stephanie’s expertise lies in understanding the root causes of safety events and implementing strategies to prevent their recurrence. Her dedication to patient safety is evident in her approach to safety event management, where she emphasizes the importance of learning from incidents to foster a culture of continuous improvement. Stephanie’s journey with Ardent Health Services is a testament to her commitment to patient safety, and she will be sharing insights on this journey in her presentation.
Kelly Wood, MBA, BSCJA, CPPS
Director – Safety | Safety and Reliability
Bon Secours Mercy Health
As director of safety, Kelly has executive accountability for the system safety plan. Her key focus includes sharing and sustaining safety behaviors, ensuring a system approach for identified trends and system level opportunities and strategic deployment of the BSMH Patient Safety Evaluation System (PSES) and defining Patient Safety Work Product (PSWP). As a Certified Professional in Patient Safety, Kelly brings passion for improving the Bon Secours Mercy Health safety culture and designing healthcare processes, policies, and workflows that meet the needs, demands, and realities of the real-world clinical setting. Before starting a career in patient safety, Kelly managed a multispecialty practice which included orthopedic surgeons, musculoskeletal and family medicine physicians, an anesthesiologist, certified physician assistants (PA-C), advanced registered nurse practitioners (ARNP), registered nurses (RN), physical therapists, occupational therapists, certified athletic trainers (ATC), a certified orthotic provider and an extensive support team of technical and medical assistants. Later, she joined the Blue Cross Blue Shield of Florida (BCBSF) consultant team. In this role, she traveled across the state, providing guidance, training and education related to healthcare legislation, policies, and process improvement. With over 25 years’ experience, she has been in her current role with Bon Secours Mercy Health since March of 2019.
Thomas Hopkins, LSSBB
Director Patient Safety
Ardent Health Services
Thomas Hopkins is a retired Marine Corps Gunnery Sergeant with a specialized background in Marine Corps aviation logistics and over seventeen years of expertise in Continuous Process Improvement. Throughout his career, he has developed a strong proficiency in Lean Six Sigma and Theory of Constraints, which he has effectively used to improve organizational performance. As the Director of Patient Safety at Ardent Health Services Patient Safety Organization, Thomas has been instrumental in developing and implementing the Patient Safety Event Analysis (PSEA) process. This initiative has enhanced the organization’s ability to systematically analyze patient safety events and identify areas for improvement, resulting in more effective prevention strategies. In his role, Thomas has also led the transition to the Press Ganey High Reliability Platform (HRP). His efforts in integrating HRP with EPIC have streamlined event reporting processes, increasing the volume of reports and yielding more actionable insights, significantly strengthening the organization’s safety culture. Thomas will be co-presenting with Stephanie Hogberg, offering insights into their organization’s patient safety journey. Their presentation will highlight the evolution of harm classification, the critical role of leadership in fostering a culture of safety, and the practical application of high-reliability principles alongside Lean Six Sigma and Theory of Constraints methodologies in healthcare. Drawing on his extensive experience in Marine Corps aviation logistics and process improvement, Thomas brings a disciplined and strategic perspective on how leadership and innovation can drive significant enhancements in patient safety and organizational effectiveness.