Press Ganey HX Conference

Patient Experience

Utilizing Simple Tools to Elevate the Human Experience While Focusing on Performance and Engagement

Adapting Leader Rounding to Enhance Patient Connection and Improve Overall Outcomes

The I CARE Movement: Hardwiring Service Standards Across an Ambulatory Network

Deploying a Communication Model Proven to Improve the Human Connection for Patients, Physicians, APP’s, and Caregivers

Recruiting and Engaging Virtual Advisors for More Robust Patient Feedback

Transforming a Healthcare System with Love and Structured Accountability

Workshops Springboard Action Planning and Patient Experience Improvement

Employee Engagement and Wellness: The Secret Sauce to Enhancing Patient Experience and Safety

Building Resilience: Strategic Structures for Safety Culture

Mastering OAS CAHPS: Crafting a Winning Program Strategy